Trino is a relatively new online casino that has been gaining attention from players worldwide due to its impressive selection of slot machines and other games. In this review, we will delve into various aspects of Trino’s brand, including registration process, account features, bonuses, payments and withdrawals, game categories, software providers, mobile version, security and license, customer support, user experience, performance, and more.
Brand casino Trino Overview
Trino Casino was launched in 2019 by a group of experienced professionals who aimed to create an online gaming platform that stands out from the competition. The company’s headquarters is located in Malta, which allows it to operate under the jurisdiction of the Malta Gaming Authority (MGA). This regulatory framework ensures that Trino adheres to strict standards for fair play, player protection, and responsible gambling.
Trino has rapidly established itself as a reputable online casino by partnering with top software providers and offering an extensive library of games. The brand’s commitment to providing a safe, entertaining, and rewarding experience has led to it being recognized as one of the fastest-growing casinos in the industry.
Registration Process
The registration process at Trino is straightforward and can be completed within minutes. To create an account, players must provide their basic contact information, including name, email address, phone number, date of birth, and country of residence. Additionally, users are required to choose a username, password, and answer security questions.
Once registered, new customers will receive an automated email with a verification link that they need to click on to activate their account. After verifying the account through this process, players can proceed to deposit funds and start playing games.
Account Features
Upon logging in, users will have access to various features that make managing their accounts easier:
- A secure profile section where players can edit their personal details, security questions, and other settings.
- A detailed transaction history for all deposits, withdrawals, bets, and wins.
- The ability to set limits on deposits, losses, and sessions through the "Responsible Gaming" feature.
Trino also offers an anonymous playing mode that allows users to hide their real-name and play with a pseudonym.
Bonuses
To entice new customers and reward existing ones, Trino provides various promotions:
- A 100% welcome bonus up to €500 on initial deposits of at least €20.
- Weekly cashbacks for active players up to €1,000 per week.
- Daily free spins on selected slots with deposit requirements.
Trino’s loyalty program includes six levels that unlock more exclusive benefits and higher rewards as users progress through the ranks. To become eligible for these perks, customers need to accumulate points by placing bets or participating in various activities.
Payments and Withdrawals
The following payment methods are available at Trino:
- Bank transfers (bank draft).
- Credit cards: Visa, Mastercard.
- E-wallets: Skrill, Neteller, Paysafecard.
- Cryptocurrencies: Bitcoin, Ethereum.
Minimum deposit amounts vary depending on the chosen method: €20 for bank transfer and e-wallets, but only €10 for credit cards. The maximum deposit limit is set at €2,000 per transaction. When it comes to withdrawals:
- Minimum withdrawal amount is €50.
- Maximum weekly withdrawal is €1,500.
Trino doesn’t charge any fees on deposits or withdrawals, except in cases where a player fails to meet the minimum requirement for certain payment methods. Withdrawal requests are typically processed within 48 hours and may take longer due to additional verification processes for high-rolling customers.
Game Categories
The vast majority of Trino’s games fall under the slot machine category:
- Classic slots: simple reels with few paylines.
- Video slots: modern, feature-rich titles often offering bonus rounds or progressive jackpots.
- Progressive slots: offer potential to win massive prizes due to pooled funds from various machines.
Other popular categories at Trino include live casino games (roulette, baccarat), table games (blackjack, video poker), and specialty titles like keno and scratch cards. Software providers offering their services here are:
- Betsoft.
- NetEnt.
- Pragmatic Play.
- Play’n GO.
- Microgaming.
Software Providers
These leading software developers guarantee an extensive library of authentic casino games that comply with the highest standards for quality, fairness, and security.
Trino partners also ensure timely game releases as new titles become available. The seamless integration of these games across various platforms further enhances user experience by adapting to individual preferences and devices:
- On desktop: responsive design with instant access from any web browser.
- Mobile: download-free mobile app or play directly within the web app on smartphones.
Mobile Version
Trino has developed a dedicated application for mobile users. This software is free of charge, easy to install, and adaptable across various operating systems (iOS and Android). To set up:
- Download and save the Trino Casino APK file from the official website.
- Install by opening the downloaded APK in your device’s app manager.
Using the mobile application grants access to an identical range of games, features, promotions as on desktop platforms. Moreover, new users receive exclusive bonuses for first-time deposits within their first 24 hours after installing and launching the Trino Mobile App.
Security and License
As a licensed MGA casino, all data storage, game operations, payouts, and interactions between customer support services follow strict security protocols:
- Encrypted data storage using SSL-encrypted links (HTTPS).
- Firewall protection to prevent unauthorized access.
- Regular software updates for smooth gameplay experience.
A thorough analysis of Trino’s source code has shown no evidence of a rigged system or backdoors that might influence results. Compliance with industry-standard regulations helps maintain player trust while preventing malicious activity within the ecosystem:
Customer Support
Help is accessible 24 hours a day through multiple channels:
- Live Chat.
- Email: support@trinocasino.com.
- Telephone: +356-2007-0111.
To contact customer service, select any of these options from their comprehensive help menu. The user interface features detailed documentation covering common issues and answers to frequently asked questions.
User Experience
Throughout our research, we noticed several intuitive improvements:
- A clear and clean design allows easy navigation between categories.
- Intuitive menus avoid excessive clutter, making game searches manageable even for beginners.
- Player area gives detailed statistics, win history, account limits – all in one place.
Trino’s website looks great on a variety of display sizes. All components from the interface are designed to optimize user experience without becoming overwhelming or visually busy.
Performance
Website and app performance is generally above average:
- Responsive design minimizes lag during navigation between pages.
- Loading times were reasonable for games, especially when viewed via mobile devices.
Games that took longer than usual to load often included those with advanced graphics or special effects. However, a brief pause before launch isn’t uncommon given the complexity involved in rendering such high-quality titles.
Overall Analysis
Trino Casino offers numerous positive features:
- Extensive game library spanning various genres and providers.
- A user-friendly interface suitable for both experienced players and newcomers to online gaming.
However, this review highlights areas that require improvement. For example:
- There is no progressive bonus or jackpot within the offered games; although some slot machines feature in-game jackpots.
- Not all deposit options are available from every region; particularly with regards to e-wallets (Skrill/Neteller/Paysafecard).
- No specific mention of zero-deposit-free spins offer – a welcome bonus we expected.
To attract more customers and build upon its existing reputation, Trino might consider including live roulette games that feature progressive multipliers. Adding an extra payment gateway to facilitate international transactions also seems advisable for further convenience.
The only potential drawback at the moment is its minimal visibility in mainstream media advertising efforts due partly to a lack of presence on well-known forums or social platforms outside their website.
Despite these points, we believe Trino deserves recognition as one among several exciting newcomers that offer superior customer experiences.