Do not enjoy which casino
Don’t enjoy that it gambling establishment. ten for each spin. ($5) and you can got $0.42?? I-go and request another bonus plus they say regrettably we cannot question another type of added bonus. Least expensive gambling establishment actually.
Many thanks for extend and also for discussing your views. I really apologize towards dissatisfaction for the reason that your recent extra feel and also the fury it’s authored.
In the Prompt Harbors, i value our dedicated participants and you may try to give fair and you will rewarding campaigns. Please note that all incentives try subject to our very own Words and Conditions, and this description eligibility, worthy of, and you will volume limitations. As we know it shall be unsatisfying when expectations are not satisfied, our team constantly analysis viewpoints for example your personal to make certain all of our incentive even offers are nevertheless entertaining and you may fair for everyone.
To help you further, i please inquire that you contact our very own faithful service cluster within – this can allow us to opinion your bank account particularly and determine if we also have a very fulfilling solution.
Membership a couple of times suspended and you may distributions not reduced
We have experienced repeated problems with FastSlots: � To your , I asked a detachment of �175. My account is actually immediately suspended and you will reopened many hours after, without reasons. � Towards , I questioned �305. My personal account is actually once more banned, while the withdrawal wasn’t paid.
You will find kept https://nrgcasino.net/au/no-deposit-bonus/ all proof (screenshots, transaction records, talk logs, emails) and have contacted my personal lender for good chargeback. We have in addition to advised the latest Hellenic Playing Commission and Cyber Crime Division.
That it certainly suggests a period from account blocking and you can withholding fund, and i also you should never suggest FastSlots. We firmly indicates caution just before depositing anything.Shortly after FastSlots requested full KYC confirmation (ID, selfie, and you can financial report), We given the expected files instantaneously and followed all knowledge exactly because requested.
My personal membership remains suspended in place of explanation, and you can even with sending four follow-upwards emails, We have obtained zero reply or verification from the help group for many era.
This really is today the following time my personal account has been signed immediately after a withdrawal demand (the previous big date are into the having �175).
Up to now, it�s obvious you to definitely FastSlots delays or ignores legitimate withdrawals.You will find all the characters and research reported and can just do it that have bank dispute (chargeback) and official problems for the Hellenic Gambling Payment and you can Cyber Crime Division if your concern is not solved in the near future.
Thank you for speaking out as well as for discussing that it detail by detail membership of your own feel. We really apologize for the outrage and you will question because of the fresh new waits on the distributions and short term suspension of your own account.
Please be aware one membership ratings and short-term suspensions can happen through the all of our compulsory confirmation and you can compliance checks, that are in place to ensure the safeguards of funds and you may adherence so you can anti-swindle and you may AML (Anti-Money Laundering) legislation. We realize just how stressful it ought to be to relax and play interruptions, particularly shortly after submitting all of the necessary data and you can following tips meticulously.
You want to assure your which our party tend to review your own situation thoroughly and provide an upgrade immediately. Although not, to assist you further and make certain the matter try prioritized, we kindly inquire that you resend your data and you may supporting documentation to help you – this can allow us to cross-check your circumstances into the conformity agency and you may really works to your good swift quality.
Waiting already 1 week (5 providers…
Waiting already seven days (5 business days) to possess a good withdrawl. Contacted the brand new custommer solution several times. Keep saying the same reply ‘a put is not paid during the the fresh new system’. As well as they do say this will get 5 working days. Nevertheless deposit and you may withdrawl was in fact for a passing fancy go out. Making this not the case more. Love playinf which casino as well as good. However, this is simply not acceptable. Contacted all of them of the current email address, and live chat. Will remove that it feedback while i possess my personal money but untill now they stays.